Cookie Policy
Last updated: 30 September 2026
This Cookie Policy explains how PKWORLD uses cookies and similar technologies on our website and mobile app. It should be read together with our Privacy Policy.
1. What cookies are
Cookies are small text files that a website stores on your device when you visit it. They allow the website to recognise your device and remember information about your visit. Similar technologies, such as local storage in your browser, work in a comparable way. In this policy, we refer to all of these as "cookies".
2. How we use cookies
We use cookies for the following purposes:
- Strictly necessary: to keep you signed in, protect the Platform against misuse, and allow you to complete a booking. These cookies are essential and cannot be switched off.
- Preferences: to remember choices you make, such as your language, display currency and recent searches.
- Analytics: to understand how the Platform is used, measure the performance of pages and features, and test improvements. This measurement is carried out by PKWORLD itself.
We do not use advertising cookies, and we do not allow advertisers to place cookies on our website.
3. Cookies we use
| Name | Purpose | Type | Duration |
|---|---|---|---|
| pkworld_web_session | Keeps you signed in and remembers your progress while you use the website. | Strictly necessary | 60 minutes after your last activity |
| XSRF-TOKEN | Protects forms on the website against unauthorised submissions. | Strictly necessary | 60 minutes after your last activity |
| remember_web_* | Keeps you signed in on this device when you select "Remember me". | Strictly necessary | Until you sign out |
| pkw_locale | Remembers your chosen language. | Preferences | 1 year |
| pkw_currency | Remembers the currency you choose for displaying prices. | Preferences | 1 year |
| pkw_session | A random identifier used to measure how the Platform is used, show properties you recently viewed and test improvements. It is linked to your account when you are signed in. | Analytics | 1 year |
We also use your browser's local storage for the following:
| Name | Purpose | Type | Duration |
|---|---|---|---|
| pkw_recent_searches | Remembers your recent searches so you can repeat them quickly. | Preferences | Until you clear it |
| pkw_rooms_view | Remembers how you prefer room results to be displayed. | Preferences | Until you clear it |
4. Cookies set by other companies
Some services we use may set their own cookies. These are controlled by those companies and governed by their own policies:
- Cloudflare: provides security and protection against automated traffic, including the verification check on our sign-in and registration forms.
- Google: sets cookies when you choose to sign in with your Google account.
- Payment providers: may set cookies on their own pages when you are redirected to complete a payment.
5. Mobile app
The PKWORLD app does not use browser cookies. It stores similar information on your device, such as your sign-in status and preferences, so that the app works properly. This information is removed when you sign out or uninstall the app.
6. Managing cookies
Most browsers allow you to view, block and delete cookies through their settings. Clearing your browser's site data will also remove information held in local storage. If you block strictly necessary cookies, you will not be able to sign in or complete a booking.
7. Changes to this policy
We may update this Cookie Policy when we change the cookies we use or when the law requires it. The "Last updated" date at the top of this page shows when it was last revised.
8. Contact
If you have any questions about our use of cookies, please email [email protected] or visit our Contact page.